How to avail Cashless Service

Cashless hospitalization can be availed only at a hospital that falls within your insurer network, upon approval of your preauthorization application.

1. Search for a network hospital:- Navigate through Hospital Network- Select your Insurer.
2. During admission, present your Good Health Card id along with any other valid Government ID. (Click on <<Ecard link>> to download Ecard)
3. Ensure that the hospital sends your preauthorization form to Good Health TPA (preauth@ghpltpa.com). You will receive updates on the status of your cashless on the registered Mobile no and Email .
4. We shall send the approval to you and the hospital. Further enhancement approvals may be issued on request, subject to the terms and conditions of the policy.
5. In case the request cannot be approved or if the expenses are not covered by your policy, you will have to settle the hospital bill in full and subsequently raise a reimbursement claim after discharge. Do remember that denial of a preauthorization request must not be construed as a denial of treatment or denial of coverage.
6. During discharge, ensure to sign Hospital related documents for further claim process.
7. After discharge, the hospital will send all the documents related to your claim to Good Health for settlement.